Make your reservations for Torrent Falls Climbing Adventure.

Reservations

Do you need to make reservations?

Yes, reservations are required.  If we can book activities on a walk-in or last minute basis we certainly will; However this solely depends on equipment & staffing availability.   Our trips, equipment, and staff are designed around our reservations.  We are a small, family owned and operated business; reservations help us out a lot.  Also note that if you need to change your plans we do our best to work with you!

Reservation and Cancellation Policies:

  • When you make a reservation, a 50% non- refundable deposit is required with one exception… If you want to participate only on the via ferrata and you have LESS THAN 10 participants you will not have to put down a deposit.  However putting your name and phone # on a list is still required, so please call us to make a reservation, thanks!

  • All reservations are currently made over the phone. To make a reservation, we must have a major credit card on file. You may send a check to cover the deposit instead of charging your credit card but we must have a card on file.  We accept all major credit cards (Visa, Master Card, Discover, and American Express), cashier’s check, traveler’s checks, and cash. Sorry, personal checks are not accepted.

  • The deposit is 50% of your expected total.  We are capable of working with approximations on group size.

  • The deposit is non-refundable for any reason.  This includes groups that have less than 1/2 of their group show up.

  • If you cancel prior to the date reserved, we will work with you to reschedule your activities with Torrent Falls Climbing Adventure and the deposit will be transferred to that date, but that date must be within 1 year of original date reserved.  Again, it is not refunded.

  • Your balance is due on your reserved date of arrival.

  • If you decide to cancel and do not inform Torrent Falls of your cancellation, your credit/debit on file will be charged for the remaining balance due.

  • If Torrent Falls Climbing Adventure needs to cancel we reserve the right to decide whether a refund or credit at a pro-rated amount will be issued.  We are not responsible for cancellation fees from a change or cancellation in your flight plans, lodging, or any other accommodations.

  • We also understand that your number of participants may fluctuate.  As your participation numbers change please give us a call or send us an email to update us.  We will work with you to accommodate any changes.

  • Torrent Falls Climbing Adventure’s #1 priority is safety and the second is customer satisfaction.  Please let us know if you have any questions.  Thanks and we know you will have a great time!